Call (833) 403-4780 (toll free) or (515) 727- 8895 (local) - 24 Hours/ 7 Days a Week

FOR AUTOMATED ACCOUNT INFORMATION, call TeleBank at any time, from anywhere!

TeleBank Options

If you are calling from a touch tone telephone press 1, otherwise please stay on the line.

For messages in English Press 1.

For messages in Spanish Press 2.

 

1 = For Banking Services…

2 = To report a lost or stolen debit or credit card...follow debit card prompts.

9 = To listen to these options again...

0 = To speak with a Customer Service Representative...

# = To end your call

 

Please enter your Social Security or tax identification number followed by the pound sign.

Please enter your Automated Telephone Banking Passcode...followed by the pound sign.

 

1 = For Checking or Money Market information…

2 = For Savings information…

3 = For Certificate information…

4 = To transfer funds…

5 = To change your telephone banking or ATM PIN…

9 = To listen to these options again...

* = To return to the previous menu...

0 = To speak with a Customer Service Representative…

# - To end your call...

1 = For withdrawals...

2 = For deposits...

3 = To search for specific transactions...

4 = For interest information...

5 = To repeat your balance information...

6 = For another Checking or Money Market account…

9 = To listen to these options again...

* = To return to the previous menu...

0 = To speak with a Customer Service Representative…

# - To end your call...

 

Follow the prompts for each option.