Security Alert

We’re receiving reports of spoofed calls and texts impersonating our Treasury Management team and asking for online banking passwords. We will never request your password—do not share it. If you receive a suspicious message, please contact us directly.

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Call (833) 403-4780 (toll free) or (515) 727- 8895 (local) - 24 Hours/ 7 Days a Week

FOR AUTOMATED ACCOUNT INFORMATION, call TeleBank at any time, from anywhere!


TeleBank Options

If you are calling from a touch tone telephone press 1, otherwise please stay on the line.

For messages in English Press 1.

For messages in Spanish Press 2.

 

1 = For Banking Services…

2 = To report a lost or stolen debit or credit card...follow debit card prompts.

9 = To listen to these options again...

0 = To speak with a Customer Service Representative...

# = To end your call

 

Please enter your Social Security or tax identification number followed by the pound sign.

Please enter your Automated Telephone Banking Passcode...followed by the pound sign.

 

1 = For Checking or Money Market information…

2 = For Savings information…

3 = For Certificate information…

4 = To transfer funds…

5 = To change your telephone banking or ATM PIN…

9 = To listen to these options again...

* = To return to the previous menu...

0 = To speak with a Customer Service Representative…

# - To end your call...



1 = For withdrawals...

2 = For deposits...

3 = To search for specific transactions...

4 = For interest information...

5 = To repeat your balance information...

6 = For another Checking or Money Market account…

9 = To listen to these options again...

* = To return to the previous menu...

0 = To speak with a Customer Service Representative…

# - To end your call...

 

Follow the prompts for each option.